Questions and answers.
Short and to the point.

Pleazy is a free app that gives you cashback at restaurants and cafes in Almaty: 1 PLZ = 1 ₸, credited right after you scan the QR code. Here are 29 answers about cashback, your balance, venues and the giveaway. Start typing a question or pick a topic below.

About Pleazy

What the app is and where it works.

What is Pleazy?

Pleazy brings restaurants and cafes in Almaty into one shared loyalty network. You get cashback for visits to partner venues and spend it anywhere in the network. In the app you can pick a place, see current offers and read reviews confirmed by a receipt.

Which cities is Pleazy available in?

Right now the Pleazy network operates in Almaty. The current list of venues and their offers is in the app. Places in Almaty

How much does the app cost?

Pleazy is free. The app is on the App Store and Google Play.

How do I sign up?

Download the app and log in with your phone number. The number is confirmed with an SMS code.

Can I trust the reviews on Pleazy?

Reviews on Pleazy are checked against a receipt. They are left by people who actually visited.

Cashback and balance

How it’s credited, what it’s worth and where to spend it.

How do I get cashback for a visit?

Pick a partner venue in the app, pay the bill the way you usually do and scan the QR code. The cashback shows up on your Pleazy balance as soon as it is credited. How cashback works

When does cashback arrive?

Right after you scan the QR code. Cashback appears on your Pleazy balance, no waiting until the end of the month.

How much is 1 PLZ worth?

1 PLZ equals 1 tenge. Each venue sets its own cashback percentage and the rules for spending it. Check them in the app before you go.

Where can I see a venue’s cashback rate?

On the venue’s card in the app, along with the address, average bill and opening hours. The venue sets the rate and it can change.

How do I spend cashback?

On your next visit to a partner venue, open Pleazy and choose “Pay with cashback”.

Can I spend cashback at a different restaurant?

Yes, you can use cashback at any partner venue in the Pleazy network. On your next visit open the app and choose to pay with cashback. How much you can use depends on the venue rules.

Do I need a separate bank card?

No. Pay with your own card or through Kaspi, as usual. Pleazy works independently of your bank.

Can I combine Pleazy with a restaurant’s own loyalty program?

Yes, Pleazy states that it can be used together with a venue’s own loyalty program. Check the exact terms with the restaurant before you pay.

Places

Where cashback works and what a venue card shows.

What kind of places are on Pleazy?

Restaurants, cafes, karaoke bars and lounges in Almaty. Some are listed on this site, the full current list is in the app. Places in Almaty

Can I book a table through Pleazy?

Some venue cards have a “Book” button, next to a “Get directions” button.

What does the JET badge on a card mean?

The venue has a JET station where you can grab a power bank. The QR code on the station gives you a promo code for your first free rental when you sign up for Pleazy.

Why do venues have different cashback rates?

Each venue sets its own rate, minimum bill and loyalty tiers, so every partner has its own rate.

iPhone Air giveaway

Every 5,000 new members kick off a new draw.

Is it really free to take part?

Yes. Just download Pleazy, sign up and tap “Take part”.

Do I need to buy anything to enter?

No. No purchases, payments or other extra conditions are required.

How many people can take part?

Up to 5,000 members per draw.

How do I get an entry number?

Once you tap “Take part”, you are automatically given a unique number.

Can I register several numbers?

No. One account means one member and one entry number.

How is the winner chosen?

The winner is picked at random by a number generator during a live stream.

Where are the full giveaway rules?

On the giveaway page: the stages, threshold, live stream and what happens after the winner is picked. iPhone Air giveaway

For venues

A quick guide for restaurant and cafe owners.

How much does it cost to join?

Joining Pleazy is free. You set the cashback percentage yourself. The financial terms are fixed in your contract with Pleazy.

Is there a monthly fee?

The current Pleazy website states there is no subscription fee and no access fee. The rules for crediting and spending cashback are agreed when you join.

Do we need to buy hardware or build an app?

Cashback operations need no extra cards or terminals. Guests use the Pleazy app, and your team works in the venue dashboard.

How do I connect a restaurant or cafe?

Register in the dashboard and enter your venue details and BIN (business ID). After verification, set the cashback percentage, minimum bill and loyalty tiers. The Pleazy team helps with the launch.

Where can I learn more about the business program?

On the Pleazy for business page: dashboard features, terms and steps to join. Pleazy for business